Services

CSMSQ specialises in the following support for children's services in all areas relating to service / organisational management:

• Phone / email advice and support
• Referral
• Resource development and provision
• Facilitated sessions
• Operational service review/analysis
• In-house or service cluster in-service training
• Provision of Crisis Support to Service Management Personnel & Management Committees
• Provision of Mentoring to Directors & Coordinators
• Provision of Mentoring to Management Committees

The following selection of topics offered for delivery across Queensland can be adapted, and/or extended to suit specific needs of organisations and/or service types and/or other states and territories.

Further detail on target audience, session aim and outline can be accessed by completing the Enquiry form.

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AREA 1 - COMMITTEES OF MANAGEMENT

1.1 Management Committee Governance in Children's Services (Incorporated Associations)

1.2 Financial Overview for Management Committees

1.3 Constitutional Review & Up-date for Incorporated Associations

1.4 Developing a Constitution - for newly incorporating Associations

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AREA 2 - FINANCIAL & BUSINESS SKILLS

2.1 Developing and Managing Policies and Procedures

2.2 Enhancing the Quality of Client Services in Children's Services

2.3 Business Risk Management in Children's Services (for Small Business)

2.4 Time..... Managing Your Most Valuable Resource in the Children's Service Environment

2.5 Managing Stress in Children's Services

2.6 (a) Developing & Monitoring Budgets in OSHC Services

2.6 (b) Developing & Monitoring Budgets in Centre Based Services

2.6 (c) Budget Development & Fee Setting for Family Day Care Providers

2.7 Financial Management in Children's Services - Budgeting & Book-keeping Basics

2.8 (a) Business Planning for Children's Services

2.8 (b) Business Planning for Family Day Care Providers

2.9 Developing a Cash Flow Forecast in Centre Based Children's Services

2.9.2 Children's Services Management for New Directors/Coordinators

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AREA 3 - SERVICE DELIVERY SUPPORT

3.1 Quality Communication in Family Day Care

3.2 Effective Team Communication for Quality

3.3 Partnering with Parents & Families

3.4 (a) Rising to The Challenge of Change in Children's Services

3.4 (b) Rising to The Challenge of Change in Family Day Care

3.5 (a) Workplace Health & Safety for Children's Services

3.5 (b) Workplace Health & Safety for Family Day Care Providers

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Enquiries are always welcomed and consideration will be given to developing additional and/or customised in-service sessions not included in the above listing.